What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Mental health-related absences are costing UK businesses £7.9 billion every year – and that's just...

First came the bots-software robots created using Robotic Process Automation (RPA) tools to execute defined...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Careers today are no longer narrowly defined by jobs and skills, but are instead viewed as ways for workers...