HR Technology
Get The Most From Your CRM
In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to...
How to get HR software selection right
Our ‘HR in the moment' research series polling HR leaders, c-suite and employees from across the globe,...
5 Skills managers need to lead in the next normal
With the work landscape rapidly changing, the challenges ahead will require unique solutions. We surveyed...
The Ultimate Unmanaged to Managed Travel Checklist
If you've never managed corporate travel before, it's difficult to know where to begin - Which features...
Is your customer experience making an impact? Or not?
Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...
DEIB Metrics: an Essential Guide
In this report, learn about different metrics your organization can use to track its diversity, equity,...
The future of digital employee experience
ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...
The Workforce Analytics Workbook
How to turn people data into business insights. So you've realised you have an untapped resource that...
Staying Agile in Retails New Normal
When facing disruption, retail organizations that can scale with change hold a sizable advantage. In...
Digital Document Processes In 2020: A Spotlight On Western Europe
In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...
Remote Working 2020: Advantages and Challenges
Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...
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