Industry experts predict that successful businesses will soon become 100% digital for all transactions. The challenge is how to 'go digital' in the right ways. For many companies, it will…
Today's organisations can't wait any longer to make the digital transformation. It's no longer simply nice to replace outdated manual steps in a workflow, it's mandatory to stay in business.…
The modern business landscape requires a new focus on climate responsibilities.
2020 and 2021 will be remembered as a period when the world's organisations made dramatic operational shifts at rapid speed.…
Agencies need to be able to make informed decisions to optimize their workforce.
In this whitepaper, learn how Workday supports workforce optimization efforts today, and provides the flexibility to adapt to…
Learn how leading executives view the short- and long-term benefits of digital acceleration-and the steps they're taking to achieve their digital transformation goals.
Today's retailers need better solutions to help them overcome hiring challenges and win the war for talent.
Download this eBook to learn how organizations are investing in workers-and how the mobile-friendly…
Today's public sector organizations need to pivot quickly around changing regulations, funding levels, and program demand. In this guide, learn how cloud-based systems can help your organization streamline reporting and…
This playbook shares insights on how federal agencies can improve workforce optimization and identify opportunities to create better workplaces now and in the future.
This playbook explores: how the pandemic has…
Powering end-to-end insights across customer experience, satisfaction, and cost management.
Leading companies pride themselves on offering excellent customer experiences based on positive engagement. Often these same companies are at a loss…
The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer experiences and to eliminate repetitive tasks. This crisis also revealed the important role of…
Even when the pandemic restrictions fade, the hybrid digital workplace will remain. That means leaders should stop asking how many people can fit on a floor, and rather try to…