Change Management

Employee Wellbeing in the ‘New Normal'
2020 has been a year without parallel. Extremely testing market conditions, redundancies, furlough schemes...

The 9-Month Warning: Understanding Why People Quit
Learn more about the most common causes of employee turnover, and what you can do to spot them-based...

Designing Adaptable Organisations For Tomorrow's Challenges
The pace of change is accelerating: digital disruption, changing consumer habits, automation and the...

People Profession 2021 UK and Ireland Survey Report
This year's CIPD People Profession 2021 UK and Ireland survey report reveals how people professionals...

Improving the Frontline Employee Experience in Retail
Today's retailers need better solutions to help them overcome hiring challenges and win the war for talent. Download...

Is your customer experience making an impact? Or not?
Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

The HR Team's Guide To Measuring Business traveller Happiness
The HR Team's Guide to Measuring Business traveller Happiness was created to help people teams better...

RPA: An Executive Primer
Aiming to convert your organization into a truly digital business? Automation is the foundation of all...

Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...

Finance and HR: The Cloud's New Power Partnership
Looking to explore how deeper collaboration can boost productivity and accelerate innovation, respondents...

2021 HCM and Payroll Buyer's Guide
Not all HR and payroll platforms are created equal. In this guide, learn the difference between service...


ESM on Now -- Remove silos and let work flow
For more than three decades, the multi-functional shared services operating model has been transforming...
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