HR Strategy
Seven Reasons Why Your Enterprise Needs Cognitive Search
All departments across the enterprise – engineering and research, customer service, sales and marketing,...
Employee Wellbeing in the ‘New Normal'
2020 has been a year without parallel. Extremely testing market conditions, redundancies, furlough schemes...
Strategic Workforce Analytics
Workforce analytics is a game-changer for HR, yet only 7% of companies consider themselves advanced in...
Zendesk Fuels Inclusion and Career Growth Through Leadership Development
Zendesk partnered with Torch to develop a custom coaching and leadership development program for underrepresented...
DEIB Metrics: an Essential Guide
In this report, learn about different metrics your organization can use to track its diversity, equity,...
Workday for The Technology Industry
Inflexible on-premise systems make it harder to keep up with the rapidly changing technology industry....
Is your customer experience making an impact? Or not?
Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...
The Total Economic Impactâ„¢ Of ServiceNow Field Service Management
ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...
The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...
Oracle Modern Best Practice–Predicted
Why many new jobs will be created, some old jobs will become irrelevant-but every job will change at...
The Evolution of Employee Experience
Help your organisation adapt to the future of work. When, where and how we work has significantly changed...
IDC: Alight on Embracing Digital Acceleration for Business Agility
Get better business insight with a single platform. Among CXOs, 87 percent are making digital acceleration...
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